Privacy Policy

1. Introduction

Welcome to Anotiq ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.anotiq.com and use our services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Account Information: Name, email address, username, password, and profile information
• Contact Information: Phone number, mailing address, and billing address
• Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
• Communications: Information you provide when you contact us, including emails, messages, and support requests
• User Content: Any content, files, or information you upload or submit through our Services
• Survey and Feedback: Responses to surveys, questionnaires, or feedback forms

2.2 Information Automatically Collected

When you access our Services, we automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clickstream data, referring URLs, search queries
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your account)
• Marketing partners and analytics providers
• Public databases and data aggregators
• Business partners and affiliates

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Provide, operate, and maintain our Services
• Process transactions and send transaction notifications
• Create and manage your account
• Authenticate users and prevent fraud
• Provide customer support and respond to inquiries

3.2 Communication

• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and requests
• Send marketing and promotional communications (with your consent)
• Send newsletters and updates about our Services

3.3 Improvement and Development

• Analyze usage patterns and trends
• Monitor and improve our Services
• Develop new features and functionality
• Conduct research and testing
• Troubleshoot technical issues

3.4 Legal and Safety

• Comply with legal obligations and regulations
• Enforce our Terms and Conditions
• Protect against fraudulent, unauthorized, or illegal activity
• Resolve disputes and enforce agreements
• Protect the rights, property, and safety of Anotiq, our users, and others

3.5 Marketing and Analytics

• Personalize your experience on our Services
• Display targeted advertisements
• Measure advertising effectiveness
• Conduct market research and analytics

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Email service providers
• Customer support tools
• Marketing platforms

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law, including to:

• Comply with legal processes or government requests
• Enforce our Terms and Conditions
• Protect our rights, privacy, safety, or property
• Investigate fraud or security issues
• Respond to emergencies

4.4 With Your Consent

We may share your information with third parties when you provide explicit consent to do so.

4.5 Aggregated or Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements and measure campaign effectiveness

5.2 Third-Party Cookies

We may use third-party services such as Google Analytics, Facebook Pixel, and other analytics or advertising platforms that use cookies.

5.3 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.